Jokabet Casino – Privacy Policy

Effective Date: 29 August 2025

At Jokabet Casino (“Jokabet”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, mobile applications, and gaming services (collectively, the “Services”).

By using Jokabet, you confirm that you have read and understood this Privacy Policy.

1. Data We Collect

We collect personal and technical information to provide you with a safe and reliable gaming experience:

1.1. Personal Data

  • Full name
  • Date of birth (to verify age eligibility)
  • Email address and phone number
  • Residential address
  • Payment details (e.g., bank cards, e-wallets)
  • Identity verification documents

1.2. Technical Data

  • IP address and geolocation
  • Device and browser information
  • Usage data, including login times and gaming activity
  • Cookies and tracking data (see Section 7)

2. How We Use Your Data

We process your data for the following purposes:

  • To create and manage your account
  • To verify your identity and prevent fraud
  • To process deposits and withdrawals
  • To provide bonuses, promotions, and personalized offers
  • To improve our Services and enhance your gaming experience
  • To comply with legal and regulatory obligations

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

  • Contractual necessity – to deliver the Services you request
  • Legal obligations – to comply with anti-money laundering and gambling regulations
  • Legitimate interests – to ensure platform security and prevent abuse
  • Consent – for marketing communications and optional services

4. Data Sharing and Disclosure

We may share your personal data with:

  • Payment processors and banks – to handle transactions securely
  • Identity verification providers – to confirm your eligibility
  • Regulatory authorities – where required by law
  • Fraud prevention agencies – to detect suspicious activity
  • Marketing partners – only if you consent

We never sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, tax, and regulatory requirements.
After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Access – request a copy of your personal data
  • Rectification – correct incomplete or inaccurate data
  • Erasure – request deletion of your data (“right to be forgotten”)
  • Restriction – limit processing of your data
  • Portability – request transfer of your data to another provider
  • Objection – opt out of data processing for marketing purposes
  • Withdraw consent – revoke previously given permissions

To exercise your rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Jokabet uses cookies and similar technologies to:

  • Enhance site performance
  • Personalize your gaming experience
  • Analyze website traffic
  • Deliver relevant advertising

You can manage or disable cookies in your browser settings, but this may limit certain website features.

8. Data Security

We implement strict technical and organizational measures to protect your data, including:

  • SSL encryption for all transactions
  • Firewalls and intrusion detection systems
  • Two-factor authentication (2FA)
  • Regular security audits and vulnerability testing

However, no system is 100% secure, and you acknowledge that you share data at your own risk.

9. Third-Party Links

Our Services may contain links to third-party websites. Jokabet is not responsible for the privacy practices or content of external sites.

10. Changes to This Privacy Policy

Jokabet reserves the right to update this Privacy Policy at any time. Changes will take effect immediately upon publication. We encourage you to review this page regularly.

11. Contact Information

If you have questions or requests regarding this Privacy Policy, you can contact us:

Email: [email protected]
Phone: +44 20 7946 8820
Address: Jokabet Entertainment Ltd.
Level 5, 120 Bishopsgate,
London, EC2M 4AB,
United Kingdom