TERMS & CONDITIONS

The following Terms and Conditions come into effect on 01/07/2024. Prior to starting the game, please carefully review the Terms and Conditions section. By beginning to use the Website, you automatically confirm your acceptance of these Terms and Conditions. These Terms and Conditions are regulated by and interpreted in accordance with the laws of Costa Rica.

These Terms and Conditions are governed by and construed in accordance with the legislation of Costa Rica.

Website: jokabet.com

The English version shall prevail.

GENERAL
1. You acknowledge that participation in games involves the risk of losing funds deposited into your account on our Website. In certain jurisdictions, online gambling may be prohibited. You understand and agree that the Company cannot provide legal advice or assurances regarding the legality of using the Website services. The Company does not represent that the Website services comply with legal requirements in your jurisdiction. You access and use the Website services voluntarily and at your own discretion, assuming full responsibility for determining whether such use is lawful under the legislation applicable in your jurisdiction. You access the Website and participate in games entirely at your own risk.
2. These Terms and Conditions may be amended by the Casino whenever necessary. We will make reasonable efforts to inform players of material changes via email. Nevertheless, we advise all players to regularly review this page to stay informed of any updates.
3. These Terms and Conditions form a legally binding agreement between you and the Casino. Players are required to read the Terms and Conditions in full prior to registering an account. If you do not agree with any part of these Terms and Conditions, you must not use or continue using the Website.
4. You may opt out of receiving promotional emails from the Casino. However, the Casino reserves the right to send you essential information related to your account even if you have unsubscribed from regular email communications.
5. The Website is operated by Porkoverdera SRL, a company duly incorporated and existing under the laws of Costa Rica. The Website is properly licensed and regulated (hereinafter collectively referred to as the “Company” or the “Casino”).
AVAILABILITY OF GAMES
1. Please note that certain games may not be available in specific jurisdictions in accordance with the policies of game providers, which may be updated from time to time.
2. The use of VPN services to circumvent provider restrictions is strictly forbidden and may result in the forfeiture of winnings.
3. Fashion TV Video Slot is unavailable in the following countries: Cuba, Jordan, Turkey, Saudi Arabia.
4. Planet of the Apes Video Slot is not accessible in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
5. Vikings Video Slot is not available in the following additional jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
6. Narcos Video Slot is not available in the following territories: Indonesia, South Korea.
7. In addition, Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) are only available in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Ukraine, North Macedonia, Turkey, Austria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Slovakia and Slovenia.
8. Players from the following countries are not eligible to win jackpots from NetEnt jackpot games, including but not limited to Mega Fortune and Arabian Nights: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine. The Casino will take reasonable measures to prevent players from these countries from accessing such games; however, if a player from one of these countries wins a jackpot, the jackpot prize will be void.
9. Players located in Australia are not permitted to play games provided by Amatic.
10. Players from the following countries are not eligible to access games provided by Microgaming: USA, Singapore, Italy, Denmark, South Africa, France, UK, Spain, Belgium, Australia, Taiwan, Philippines.
11. Players from Canada are not eligible to play games provided by NYX (NextGen).
ACCEPTED CURRENCIES
The Website allows gameplay using the following currencies: EUR, CAD, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC and other cryptocurrencies.
WHO CAN PLAY
1. The Casino accepts players solely from countries and geographical regions where online gambling is permitted by applicable law. It is the exclusive responsibility of the player to verify the gambling laws and regulations in their respective jurisdiction before placing any bets on the Website.
2. The Casino accepts only adult players (minimum age is 18) and players who have reached the legal age required for online gaming in their jurisdiction of residence. It is the sole responsibility of the player to familiarize themselves with the applicable age restrictions for online gambling in their jurisdiction.
3. You are entirely and exclusively responsible for ensuring that your participation in the games does not violate any laws applicable to you. Depositing real money and playing for real funds is governed by the laws of your country, and it is your sole responsibility to comply with local regulations.
4. The Company reserves the right to request age verification documents from the player and to restrict access to the Website or suspend an account if the player fails to meet the age requirements.
5. Players from the following countries and their territories (“Restricted Countries”) are prohibited from depositing funds and playing real money games: United States of America, Spain, France, French overseas territories (Guadeloupe, Martinique, French Guiana, Reunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Germany, Israel, Lithuania, Dutch West Indies, Curacao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldavia, Russia, Tajikistan, Uzbekistan, Ukraine, Iran, North Korea and Afghanistan. The Casino does not guarantee successful processing of withdrawals or refunds if a player violates the Restricted Countries policy.
6. Players from countries and territories restricted by the Financial Action Task Force (FATF) are not permitted to deposit funds or play real money games – blacklist countries: North Korea and Iran; greylist countries: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen and Zimbabwe. The Casino cannot guarantee the successful processing of withdrawals or refunds if this Terms and Conditions policy is breached.
7. The Casino also does not accept payments from or registrations of users located in the following countries and territories: Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), Democratic Republic of the Congo, Fiji, Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Crimea Region (Ukraine), Trinidad and Tobago, Uganda, Venezuela, Yemen and Zimbabwe.
USE OF PLAYER ACCOUNT
1. In order to place bets on the Website, you must first complete the registration process and create an account.
2. You are permitted to maintain only one (1) account. Only one account per household, IP address or device is allowed. Any attempt to register multiple accounts may result in all such accounts being suspended or closed, and any associated bets being cancelled. Furthermore, any returns, deposits, winnings or bonuses obtained or accumulated while a duplicate account was active will be forfeited and may be reclaimed by the Casino, and you agree to return any withdrawn funds upon request. If you wish to open an additional account, you must contact customer support via email. If you become aware that you hold more than one registered account, you are required to inform us immediately. Failure to do so may result in suspension of your account.
3. You must provide all required information during registration, including a valid email address. Without a valid email address, we will be unable to assist you in recovering a lost or forgotten password.
4. During registration, you will be required to select a username and password for accessing the Website. You are solely responsible for keeping your login credentials secure. You must not share your login details with any third party. The Casino accepts no responsibility for any misuse of your account resulting from your disclosure, whether intentional or accidental, direct or indirect, of your login credentials.
5. To ensure transaction security, SSL encryption technology is used. All customer information is treated as confidential and will not be sold or disclosed to third parties.
6. Please be advised that withdrawals must be processed using the same payment method that was used for the deposit. For example, if a deposit was made via Credit Card, any winnings derived from that deposit must be withdrawn to the same Credit Card.
7. All information provided by you to the Company during the validity of this agreement must be accurate, complete and up to date. You must promptly inform the Company of any changes to such information.
8. You are prohibited from transferring funds to or receiving funds from other players, as well as from transferring, selling or acquiring user accounts.
9. There may be instances where a wager is accepted or a payment is processed in error. In such cases, the Casino reserves the right to cancel any wagers affected by the error or to correct the error by adjusting the wagers to the correct prices, spreads or terms that should have applied at the time the wager was placed, had the error not occurred.
10. If the user becomes aware of any errors or deficiencies in the software, they agree not to exploit such issues and to report them to the Company immediately. Failure to comply with this obligation entitles the Company to seek full compensation for any losses or costs incurred as a result of the error or the failure to report it.
11. The Company reserves the right to withhold payments where there is suspicion or evidence of manipulation of the casino system. Criminal proceedings may be initiated against any user or third party involved in such manipulation or attempted manipulation. The Company also reserves the right to terminate or modify any games or events offered on the Website.
DEPOSITING
1. You may participate in games only if your account balance contains sufficient funds to cover such participation.
2. Please be advised that the minimum deposit amount varies depending on the country from which you are playing. The minimum deposit may be EUR 2, EUR 5, EUR 10 or EUR 15, or the equivalent amount in another currency. The maximum deposit amount depends on the selected payment method. In addition, players may place bets using certain cryptocurrencies, subject to the limits outlined above.
3. Under certain circumstances, the Casino may credit a player’s account with a personal “bonus”. The bonus amount and the conditions for granting such bonus are determined by the Casino and published on the Website from time to time. If an account holds both real funds and bonus funds, bonus funds may only be wagered after all available real funds have been used. If the main deposit is transferred or withdrawn before the bonus wagering requirements are met, all bonus funds and any winnings derived from the bonus will be forfeited.
4. Please note that bonuses are subject to specific bonus terms and conditions (“Bonus Terms and Conditions”), which are available on the Website.
5. The Company is not a financial institution and shall not be considered as such. No interest shall be accrued on funds held in your account.
6. Deposited funds will be credited to your account within a reasonable time after the deposit has been successfully confirmed. All previous deposits must be confirmed before any withdrawal can be processed.
7. The Casino does not operate as a currency exchange and does not perform currency conversions between different currencies.
8. You may only fund your account using your own personal credit or debit card or another approved payment method. The name on the credit card or payment account used for deposits or withdrawals must match the name registered on your Casino account.
9. Please be aware that due to the nature of cryptocurrencies, deposit limits cannot be applied to deposits made via cryptocurrency payment systems. If you wish to restrict your gambling activity, please use alternative available tools.
10. When making deposits using cryptocurrencies, you must ensure that the deposited amount is equal to or greater than the minimum deposit requirement for the specific cryptocurrency displayed on the deposit page. Deposits below this minimum cannot be processed by the payment provider, will not be credited to your account and cannot be refunded.
11. Online gambling may be illegal in the jurisdiction where you are located. If this is the case, you are not authorized to use your payment card to complete such transactions.
12. Cardholders are responsible for ensuring they are aware of and comply with the laws relating to online gambling in their country of residence.
13. Participation by minors in any activities offered on the Website is strictly prohibited.
14. Certain bonuses are subject to a maximum win limit, which restricts the total winnings to a multiple of the bonus amount. For example, if a bonus of 100 EUR has a maximum win multiplier of 10, the maximum possible win will be 1,000 EUR (100*10).
WITHDRAWAL POLICY
1. The minimum withdrawal amount varies depending on your country of residence and ranges between EUR 50 and EUR 120.
2. If your account is incorrectly credited with winnings that do not belong to you, whether due to a technical malfunction, incorrect pay-tables, human error or any other reason, such funds remain the property of the Casino and will be deducted from your account. If you have already withdrawn such funds before the error is identified, the wrongly credited amount will constitute a debt owed by you to the Casino, without prejudice to any other legal remedies. You are required to notify the Casino immediately by email upon becoming aware of any incorrect crediting.
3. You acknowledge that all stakes are settled instantly and that the Casino does not offer refunds or cancellations. The Company reserves the right to pay out significant winnings in monthly installments.
4. We reserve the right to conduct verification procedures for each player upon the first withdrawal. Such verification may include, but is not limited to, copies of a player’s passport or national identity card, utility bills and copies of debit or credit cards used for deposits.
5. The Player is responsible for ensuring that all documents submitted as part of the KYC process are authentic. Submission of forged or fraudulent documents may result in the confiscation of deposits and any potential winnings.
6. In order to request a withdrawal, the player must wager the deposited amount at least once before withdrawing. This requirement complies with anti-money laundering regulations. The player is solely responsible for the payment of any taxes or fees applicable to their winnings in accordance with the laws of their country of residence.
7. The Website supports payouts via Original Credit Transfer (OCT) for Visa and Payment Transfer for Mastercard. Even in supported countries, successful credit card payout processing cannot be guaranteed, as issuing banks may block or decline transactions at their discretion.
8. In the event that cryptocurrency funds are mistakenly sent to an incorrect blockchain network address, such as sending BTC to a BCH address, the Company will not attempt recovery unless the amount exceeds EUR 5000. In such cases, a recovery fee of 0.1 BTC will be charged to cover recovery-related expenses. Recovery of the funds cannot be guaranteed.
9. The internal operating currency of the Website is the Euro. As a result, transactions made in other currencies may result in a slightly higher amount being charged than displayed due to currency conversion applied by your bank and or the Casino’s payment processing provider.
10. Withdrawal processing may take up to 24 hours. Once a withdrawal request has been approved and released, additional processing time will apply depending on the selected payment method.
11. You acknowledge that bank transfer withdrawals may, in exceptional circumstances, be subject to additional fees charged by intermediary banks. Such fees are beyond the control of the Casino.
12. The maximum withdrawal limits are EUR 1,000 per day, EUR 3,000 per week and EUR 10,000 per month, unless otherwise stated in the Terms and Conditions of a specific promotion. The Casino may, at its sole discretion, grant higher limits to players holding an elevated VIP status, if applicable.
13. If a player’s total winnings exceed EUR 15,000, the Casino reserves the right to distribute the payout in monthly installments of up to EUR 15,000 until the full amount has been paid.
14. The Casino reserves the right to apply additional identity verification measures (Know Your Client) when processing deposits or withdrawals. Such measures may include, but are not limited to, a selfie with identification documents. The Casino may require documents such as identification, payment method confirmation and utility bills to be submitted in Latin or Cyrillic alphabets. If the player is unable to provide documents in these alphabets, the Casino may request video verification where the player presents the required documents.
15. The Casino reserves the right to contact you by phone using the number provided in your account, where such contact may be required as part of the KYC process. No withdrawals will be processed until the account has been fully verified.
16. You acknowledge that, in rare cases, bank transfer withdrawals may be subject to additional charges imposed by intermediary banks. Such charges are beyond the Casino’s control and are limited to the equivalent of EUR 16.
17. The Casino is not a financial institution and shall not be considered as such. No interest shall accrue on funds held in your account, and no currency exchange or conversion services are provided.
RESPONSIBLE GAMING
1. Upon submission of a self-exclusion request, the Casino will immediately close the relevant account and block the player from accessing or using that specific account. The Casino will make reasonable efforts to prevent the creation of new accounts; however, it is the sole responsibility of the player to ensure that no additional accounts are opened. The Casino shall not be liable for any losses incurred on other accounts.
2. Players have the option to apply loss limits to their accounts, as well as other available responsible gaming limits.
DORMANT ACCOUNTS
1. An account shall be considered inactive (dormant) if the player has not logged in for a continuous period of twelve (12) months. Where an account is classified as inactive, the Casino reserves the right to apply a monthly administrative fee of EUR 10 or the equivalent in another currency, or the remaining account balance if lower, provided that the account balance remains positive.
2. You authorize the Casino to deduct this administrative fee from your account at the start of the month following the date on which the account becomes inactive and at the start of each subsequent month while the account remains inactive. Fee deductions will cease if the account balance reaches zero or if the account is reactivated.
3. Any costs incurred in connection with a refund procedure shall be borne by the player.
CLOSING THE ACCOUNT
1. Users may request the closure of their User Account by contacting the Company. Subject to applicable verification procedures, the Company shall return any remaining funds held in the User Account. The method of repayment shall be determined at the sole discretion of the Company.
2. For the purposes of fraud prevention, anti-money laundering, counter-terrorist financing and prevention of abuse, the Company reserves the right to verify the User’s identity during the account closure process. This may include requesting updated documents, conducting an interview via video call, requesting confirmation of the source of funds and or requiring a high-resolution selfie of the User holding valid identification, even if the User has previously completed verification.
3. The Company reserves the right, at its absolute discretion, to close a User Account and refund the remaining balance, subject to applicable withdrawal fees, without prior notice and without providing a reason.
4. You acknowledge that participation in the Games involves the risk of losing funds deposited into your account.
DISCLAIMER OF LIABILITIES
1. You are solely responsible for declaring and paying any taxes applicable to you under relevant laws in relation to any winnings received from the Company.
2. You acknowledge that participation in the Games involves the risk of losing funds deposited into your account.
3. The Company does not recognize or accept any liability for any damage and or losses suffered by a player and or a third party, whether directly or indirectly, arising from:
  1. any mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling error, reading fault, transaction error, technical malfunction, technical failure, registration error, obvious error or cancellation of a game for any reason;
  2. Force Majeure;
  3. any breach of the Terms and Conditions by a player or a third party;
  4. collusion and or criminal acts carried out by a player or a third party;
  5. any advice or recommendations provided by the Company or a third party through the Services or the Website;
  6. financial market fluctuations, including but not limited to changes in exchange rates.
4. Under no circumstances shall the Company be liable to the player, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss or damage arising from or in connection with the player’s use of the Services or the Company’s failure to comply with the Terms and Conditions, where such loss or damage was not reasonably foreseeable by both the Company and the player at the time the Terms and Conditions were agreed.
5. The Company’s total liability to a player for all losses arising from or in connection with any wager or bet placed by the player, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall, to the maximum extent permitted by law, not exceed the amount of the relevant wager or bet that gave rise to the claim.
6. The Company reserves the right, at its absolute discretion, to close your account and refund the remaining account balance, subject to the deduction of applicable withdrawal charges, without prior notice and without any obligation to provide a reason.
ANTI-FRAUD
1. The Company operates a strict anti-fraud policy and applies a range of fraud prevention tools and methods. If a player is suspected of engaging in fraudulent behavior, including but not limited to collusion with other players, fraudulent activities against other online casinos or payment providers, chargeback transactions, denial of completed payments, creation of multiple accounts, use of prohibited strategies, cheating of any kind or bankruptcy in the player’s country of residence, the Company reserves the right to terminate the account and suspend all payouts. Such decisions are made at the sole discretion of the Company, and the player may not be informed of the reasons. The Company also reserves the right to report fraudulent activity to relevant regulatory or law enforcement authorities. Prohibited actions further include delaying game rounds, including Free Spins or bonus features, until wagering requirements are completed, leaving large bets active in games such as Blackjack and returning after bonus wagering is completed, using bonus funds to build in-game value and subsequently cashing out during real-money play, or exploiting any software error, malfunction or vulnerability.
2. If the Casino identifies any player who has accepted a bonus or promotion solely to create a positive expected value through known bonus abuse practices, or who otherwise attempts to misuse bonuses, the Casino reserves the right to immediately confiscate any winnings and close the player’s account, as well as withhold any pending withdrawals. Examples of such conduct include delaying game rounds, including Free Spins or bonus features, until wagering requirements have been fulfilled and or making new deposits while Free Spins or bonus features remain active. The Casino retains the right to withhold withdrawals and or confiscate all winnings.
3. The Company strictly prohibits collusion between players and does not allow the use of automated systems, bots or programmed devices to participate in gameplay.
4. The Casino reserves the right, at its absolute discretion, to close your account and refund the remaining balance, subject to the deduction of applicable withdrawal charges, without prior notice and without providing a reason.
5. Where an account has been funded by Credit Card, the Casino reserves the right to process withdrawal requests up to the amount deposited as refunds to the original Credit Card transactions.
6. Prior to processing any refund, all bonuses and winnings present in the account balance will be deducted before determining the refundable amount.
7. If any Credit Card transactions are deemed to present an unacceptable security or legal risk by the Casino or its payment service providers, the Casino will initiate refunds of such transactions to the Credit Card used and notify the relevant authorities and parties as required.
REFUND POLICY
1. You may contact our customer support team in accordance with the instructions available on the Website to submit any complaints regarding our services.
2. In order to process a refund request, you are required to provide the following documents:
  1. clear photos of both sides of your passport, driver’s license or another valid form of identification;
  2. proof of address, which must be a photo of a paper document issued to you within the last 90 days, such as a government-issued document, bank correspondence, utility bill or similar;
  3. Alternatively, you may upload the original PDF file of a utility bill or a bank statement, provided it shows your name and account number if it has not already been submitted as proof of address.
3. The review and decision of a refund request may take up to 7 business days.
4. If a refund is approved, the refunded amount will be returned to the Player’s account. The Player will be notified, and the refund process will be completed within 48 hours after the decision has been made.
5. Where an account has been funded by Credit Card, the Casino reserves the right to process withdrawal requests up to the total deposited amount as refunds against the original purchases. Any amount exceeding the total deposited funds will be paid using an alternative payment method.
6. Prior to processing any refund, all bonuses and winnings in the account balance will be deducted before calculating the refundable amount.
COMPLAINTS
1. You may contact our customer support team in accordance with the instructions provided on the Website to submit any complaints regarding our services.
2. Complaints are reviewed and handled by the Support department and may be escalated within the Casino’s organization if the support staff are unable to resolve the matter immediately.
3. If a dispute cannot be resolved at the Casino management level, you may contact an independent dispute resolution body, gaming authority or licensing regulator as listed on the Website.
4. In the event of any dispute, you agree that server logs and records shall constitute the final authority in determining the outcome of any claim. In the unlikely event of a discrepancy between the result displayed on your screen and the result recorded on the game server, the server record shall prevail. You further acknowledge and agree that the Casino’s records shall be the final authority regarding the terms and conditions of your participation in the relevant online gaming activity and its results.
5. Where it is necessary to contact you regarding a dispute, the Casino will use any contact details provided in your account.
PENALTIES AND TERMINATION
1. If you breach any provision of these Terms and Conditions, or if the Company has reasonable grounds to suspect a breach, the Casino reserves the right to refuse to open an account, suspend or close your account, withhold payment of any winnings and apply such funds toward any damages incurred.
2. You acknowledge and agree that the Company shall be the final authority in determining whether you have violated any rules, terms or conditions in a manner that results in suspension or permanent exclusion from participation on the Website.
INTELLECTUAL PROPERTY
1. The Website design, the Services, all software incorporated in the Website and Services, as well as all Content, are protected by copyright, trademark, patent and other intellectual property laws and rights owned by the Company and or its licensors.
2. A user is permitted to view, download and store Content on a compatible device, print, use, quote and cite such Content solely for personal and non-commercial purposes, provided that appropriate acknowledgment to the Company is given where applicable.
3. The Company expressly reserves all intellectual property rights in and to the Services and the Content. The user is not permitted to use the Services or the Content for any purpose other than those expressly permitted above.
4. In particular, a user may not under any circumstances:
  1. remove or alter any copyright, trademark or other proprietary notices contained in the Content or in any copies made in accordance with these Terms and Conditions;
  2. use any Content in a manner that infringes the rights of the Casino or any third party;
  3. use the Content in any way that is unlawful or that violates these Terms and Conditions;
  4. use, reproduce, modify, adapt, edit, remix, add voiceover or commentary to, display, perform, publish, distribute, transmit, broadcast, frame, communicate to the public or otherwise exploit the Services or Content for commercial gain. Commercial gain includes, but is not limited to, generating advertising revenue, subscription fees or reducing the need for third parties to obtain paid access to the Casino’s Content;
  5. copy, publish, republish, redistribute, communicate or otherwise disseminate any Content or information derived from it to third parties;
  6. archive or store any Content in a manner that allows access by any person other than the user.
NETENT T&C
1. Absolute Restriction
  NetEnt does not permit NetEnt Casino Games to be supplied to any entity operating in any of the jurisdictions listed below without holding the appropriate licenses, regardless of whether the NetEnt Casino Games are offered within those jurisdictions. The restricted jurisdictions are: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom and United States of America.
2. Blacklisted Territories
  NetEnt Casino Games must not be made available in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
3. Blacklisted Branded Games Territories
  Certain NetEnt Branded Games are subject to additional territorial restrictions beyond those listed above:
  1. In addition to the territories listed in paragraph 17.2, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
  2. In addition to the territories listed in paragraph 17.2, Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
  3. In addition to the territories listed in paragraph 17.2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.
  4. In addition to the territories listed in paragraph 17.2, Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua and Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, United States Virgin Islands, Venezuela.
  5. In addition to the territories listed in paragraph 17.2, Fashion TV Video Slots must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.
4. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be available for play in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine.