Jokabet Casino – User Agreement

Effective Date: 29 August 2025

Welcome to Jokabet Casino (“Jokabet”, “we”, “our”, “us”). This User Agreement (“Agreement”) governs your use of our website, mobile applications, and gaming services (collectively, the “Services”). By registering an account, accessing, or using Jokabet, you agree to comply with this Agreement. Please read it carefully before using our Services.

1. Eligibility

1.1. You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher.
1.2. By creating an account, you confirm that online gambling is not prohibited in your country or region.
1.3. Jokabet reserves the right to request proof of age, identity, and residency at any time.

2. Account Registration

2.1. To access our Services, you must create an account by providing accurate, complete, and up-to-date information.
2.2. You are responsible for maintaining the confidentiality of your login credentials.
2.3. Each user is allowed only one active account. Duplicate accounts may be suspended or closed.

3. Responsible Gambling

3.1. Jokabet promotes responsible gaming and provides tools to help manage gambling activity, including:

  • Deposit limits
  • Time limits
  • Self-exclusion options

3.2. If you believe you may have a gambling problem, please seek help from BeGambleAware.

4. Deposits and Withdrawals

4.1. All deposits must be made from a payment method registered in your name.
4.2. Jokabet reserves the right to verify payment details before processing transactions.
4.3. Withdrawals will be processed using the same payment method used for deposits, wherever possible.
4.4. Processing times may vary based on banking procedures and verification requirements.

5. Bonuses and Promotions

5.1. Any bonuses, free spins, or promotional offers are subject to specific terms and conditions displayed on the Promotions page.
5.2. Jokabet reserves the right to modify or cancel promotions at any time.
5.3. Abuse of bonus offers may result in account suspension or closure.

6. Fair Play and Prohibited Activities

6.1. You agree not to:

  • Use bots, scripts, or automated systems
  • Exploit software bugs or loopholes
  • Engage in fraudulent activities or collusion

6.2. Any violation may lead to suspension or permanent account closure, and, if necessary, legal action.

7. Privacy and Data Protection

7.1. Jokabet processes personal data in compliance with the UK GDPR and applicable data protection laws.
7.2. For details on how we collect, use, and store your data, please review our [Privacy Policy].

8. Limitation of Liability

8.1. Jokabet provides Services “as is” and does not guarantee uninterrupted access.
8.2. We are not liable for losses arising from:

  • Network failures
  • Service downtime
  • Third-party payment delays

8.3. You are solely responsible for your gambling activity and any associated risks.

9. Suspension and Termination

9.1. Jokabet may suspend or terminate your account if:

  • You breach this Agreement
  • Fraudulent activity is detected
  • Required by law or regulatory authorities

9.2. Upon termination, remaining balances will be handled in accordance with applicable laws.

10. Governing Law and Jurisdiction

10.1. This Agreement is governed by the laws of England and Wales.
10.2. Any disputes shall be resolved in the courts of England and Wales.

11. Contact Information

If you have any questions regarding this Agreement, please contact us:

Email: [email protected]
Phone: +44 20 7946 8820
Address: Jokabet Entertainment Ltd.
Level 5, 120 Bishopsgate,
London, EC2M 4AB,
United Kingdom